Privacy Policy

Last updated: 14 September 2026

At TruBlink, we respect your privacy and are committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website or our services. It should be read together with our Terms and Conditions and Refund Policy.

1. Information we collect

We may collect personal information such as:

• name, email address, and phone number;
• billing details and the information needed to issue an invoice;
• account login information for services we manage for you;
• website, app, or service-related data you provide to us;
• technical data such as IP address, browser type, and device information.

2. How we use your information

We use your information to:

• provide and manage our web development, app development, SEO, AI automation, and professional email services;
• process payments and issue invoices;
• communicate with you about your projects, services, or support requests;
• improve our services and the experience of using our website;
• comply with legal, tax, and regulatory requirements.

3. Payment information

Payments are processed by third-party payment providers. Card and banking details are entered on the payment provider’s secure systems — TruBlink does not collect or store full card numbers. We receive only the information needed to identify and confirm your transaction, such as the order reference, amount, date, and status.

4. Data protection

We take reasonable technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Sharing of information

We do not sell or rent your personal data. Information may be shared only with trusted third parties — such as payment processors, hosting and email providers, and similar service providers — strictly for the purpose of delivering the services you have requested, or where we are required to do so by law.

6. Data retention

We keep personal information for as long as your account or project is active, and afterwards only for the period required to meet our legal, accounting, and record-keeping obligations.

7. Your rights

You may ask us to access, correct, or delete the personal information we hold about you, or ask us to stop sending you marketing messages. Send your request to support@trublink.com and we will respond within a reasonable period. Some information may need to be retained where the law requires it.

8. Cookies

Our website may use cookies to enhance functionality, remember your preferences, and analyze traffic. You can control or disable cookies through your browser settings; some parts of the website may not work as intended if cookies are disabled.

9. Changes to this policy

We may update this Privacy Policy from time to time. Any change is published on this page with a new “last updated” date.

10. Contact us

• Email: support@trublink.com
• Egypt: +20 120 240 0049 — 28 Makram Ebeid St, Sixth District, Nasr City, Cairo
• USA: +1 (646) 817-1414 — 1021 E Lincolnway Unit #1646, Cheyenne, WY 82001
• Or use the form on our Contact page.